Question 1

What is a relocation

Accepted Answer

A relocation is a vehicle that needs to be moved from one location to another. The vehicle is usually moved by a rental car company or a car dealership.

Question 2

Who pays for fuel

Accepted Answer

You are responsible for fuel. The vehicle will be supplied with a full tank of fuel and you are expected to return it with a full tank. If you do not return the vehicle with a full tank you will be charged a fee.

Question 3

Why are they so cheap

Accepted Answer

Rental car companies and car dealerships need to move vehicles between their branches all the time. They can either pay a trucking company to move the vehicle or they can offer a relocation deal and let you drive it for a nominal fee. This saves them money and saves you money.

Question 4

What is the cancellation policy

Accepted Answer

Before confirmation, you can cancel your relocation at no charge. After confirmation, cancellation will forfeit all monies paid. If you think there is a chance you may need to cancel, please do not book a relocation. We do not offer refunds for cancellations.

Question 5

How long does it take for my booking to be confirmed

Accepted Answer

A booking can take up to two business day to be updated, whether this is confirmed or cancelled. It is also important to keep in mind, that any bookings made on Friday afternoon or over the weekend, will most likely not be confirmed until Monday/Tuesday.

Question 6

Can I book outside of the advertised dates

Accepted Answer

No, the booking has been advertised as it needs to be in a certian location by the date advertised. Imoova does update their website daily, so the relocation may chnage overtime. But you are unable to book a relocation outside of the advertised dates.

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